Administrative Staff & Operations

The Director of Security provides oversight and coordination of campus security operations, and compliance functions for the Coral Gables and Marine campuses of the University of Miami. This position is responsible for training, mitigation planning, regulatory compliance, unit emergency response, and the implementation of security initiatives that support a safe and resilient campus environment. The Director collaborates extensively with university departments, external agencies, and campus leadership to ensure effective planning, response, and continuous improvement. The position is also responsible for all aspects of contract security operations to include requests for proposals, coordination with the contract administration, and contract performance.

To request security for an upcoming campus event, additional building security, or for any other purpose, please use the "Security Guard Request" link located on the left-hand sidebar of this page.

For more information about any of our security services, please contact Security Director, Barbara Jones, via email at Barbara.Jones@miami.edu. 

The Police Administrative Director provides operational leadership for the department’s administrative functions, including budget oversight, Police Dispatch Operations, Records Management, security technology systems, and facilities management. The position also oversees Clery Act compliance and leads initiatives that promote efficiency, accountability, and collaboration across the department.

Police Dispatch Operations

The dispatch center receives emergency and non-emergency calls, coordinates police and emergency responses, monitors field personnel, and serves as the communication hub for Blue Light Telephones across campus. To report any incident on the Coral Gables campus, please call: (305) 284- 6666.

Security Systems Technician (CCTV) 

CCTV oversees the university’s video surveillance systems to enhance campus safety, support investigations, and assist in crime prevention efforts.

Records Management

The Records Division manages and maintains police and administrative records, ensuring accurate documentation, secure storage, and timely access while supporting Clery Act compliance and campus crime data reporting to key stakeholders.

The Patrol and Security Lieutenant oversees daily operations by supervising patrol officers and agents, maintaining discipline and chain of command, and developing training programs to ensure professional standards. This role also manages the department fleet and equipment while coordinating training to support operational readiness.

The Support Services Lieutenant oversees the Criminal Investigations Division, recruitment and hiring, professional development, and special events management to ensure effective operations and departmental support.

Criminal Investigations Division

The Criminal Investigations Division (CID) investigates all crimes reported to University Police, analyzing cases for solvability, patterns, and evidence to identify offenders. The division also relies on community tips and Crime Stoppers information to help solve cases, many of which involve preventable crimes of opportunity such as unsecured property or unlocked spaces.

Recruitment and Hiring

The Recruitment/Background Investigations Unit manages UMPD hiring and selection, conducts background investigations on applicants, coordinates police training, and maintains IACLEA law enforcement accreditation and certification standards.

For more information or to request officers for special events, please contact Lieutenant Villanueva, via email at addyvillanueva@miami.edu.

Our Community Relations office serves as a liaison between the UM Police Department and the university community by promoting safety awareness through programs, events, tips, and alerts that encourage personal responsibility and reduce opportunities for crime.

To contact our Community Relations team please email: lxu84@miami.edu